Housekeeping Team Member

7 days ago

Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full time
Role Overview

We are seeking a reliable and hard-working individual to join our Housekeeping Team as a Room Attendant. This role involves maintaining the highest standards of cleanliness and providing exceptional guest experiences.

Key Responsibilities
  • Deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space.
  • Carry out tasks such as vacuum cleaning, dusting, and polishing, mopping, and lifting items such as duvets.
  • Action notes on guest preferences and requests to personalize guest stays, e.g., provide firm pillows, setting up a cot.
  • Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.
  • Follow health and safety procedures closely at all times, such as those pertaining to the handling of waste and manual handling.
Benefits
  • 40% off stays at any Dakota hotel.
  • 25% off drinks and dining at any Dakota hotel.
  • Access to our Employee Assistance Program, including free private mental health support and counseling sessions, video GP consultations, and private prescription services.
  • Access to discounted gift card platforms.
  • Support from our in-house Mental Health Champions.
  • Additional holiday day on the first anniversary of employment.
  • Family-friendly flexible working options.
  • Meals on duty and uniforming.
  • £200 bonus to recommend a friend to join our team.
  • £10 bonus every time you are mentioned on TripAdvisor.
  • Free bi-annual eye testing for users of display screen equipment.
  • Accredited, certified compliance training given on employment, such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety.
  • Access to a suite of external, certified resources via our Learning Management System.
  • Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
  • Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.

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