Housekeeping Team Member
3 weeks ago
We are seeking a reliable and hard-working individual to join our Housekeeping Team as a Room Attendant at Dakota Edinburgh. As a key member of our team, you will be responsible for ensuring our guests' rooms are immaculately clean and welcoming.
Key Responsibilities- Deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space.
- Carry out tasks such as vacuum cleaning, dusting, and polishing, mopping, and lifting items such as duvets.
- Action notes on guest preferences and requests to personalize guest stays, e.g., provide firm pillows, setting up a cot.
- Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.
- Follow health and safety procedures closely at all times, such as those pertaining to the handling of waste and manual handling.
- 40% off stays at any Dakota hotel.
- 25% off drinks and dining at any Dakota hotel.
- Access to our Employee Assistance Program, including free private mental health support and counseling sessions, video GP consultations, and private prescription services.
- Access to discounted gift card platforms.
- Support from our in-house Mental Health Champions.
- Additional holiday day on the first anniversary of employment.
- Family-friendly flexible working options.
- Meals on duty and uniforming.
- £10 bonus for recommending a friend to join our team.
- £10 bonus every time you are mentioned on TripAdvisor.
- Free bi-annual eye testing for users of display screen equipment.
- Accredited, certified compliance training given on employment, such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety.
- Access to a suite of external, certified resources via our Learning Management System.
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
Dakota Edinburgh is a 130-bedroom boutique hotel with a destination cocktail bar and brasserie-style Grill, as well as three events spaces. We are a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills, and upscale cocktail bars.
We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer's Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
We have award-winning internal training programmes within Dakota Academy, fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally, and for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the 'Top 30 under 30' in the industry, demonstrating our success in developing talent.
We are committed to providing a positive and supportive work environment, where our employees can grow and develop their skills. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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