Housekeeping Team Member

4 weeks ago

Queensferry, Edinburgh, United Kingdom Dakota Edinburgh Full time
About the Role

We are seeking a reliable and hard-working individual to join our Housekeeping Team as a Room Attendant at Dakota Edinburgh. As a key member of our team, you will be responsible for ensuring our guests' rooms are immaculately clean and welcoming.

Key Responsibilities
  • Deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an exceptional experience.
  • Carry out tasks such as vacuum cleaning, dusting, and polishing, mopping, and lifting items such as duvets.
  • Action notes on guest preferences and requests to personalize guest stays, e.g., provide firm pillows, setting up a cot.
  • Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.
  • Follow health and safety procedures closely at all times, such as those pertaining to the handling of waste and manual handling.
Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • 40% off stays at any Dakota hotel.
  • 25% off drinks and dining at any Dakota hotel.
  • Access to our Employee Assistance Program, which includes free private mental health support and counseling sessions, video GP consultations, and private prescription services.
  • Access to discounted gift card platforms.
  • Support from our in-house Mental Health Champions.
  • Additional holiday day on the first anniversary of your employment.
  • Family-friendly flexible working options.
  • Meals on duty and uniforming.
  • £200 bonus to recommend a friend to join our team.
  • £10 bonus every time you are mentioned on Trip Advisor.
  • Free bi-annual eye testing for users of display screen equipment.
  • Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety.
  • Access to a suite of external, certified resources via our Learning Management System.
  • Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
  • Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
About Dakota Edinburgh

Dakota Edinburgh is a 130-bedroom boutique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces. We are a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills, and upscale cocktail Bars.

We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer's Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

We offer complimentary parking for both employees and guests, and our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ, is easily accessible by train (15min walk from Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park).

Requirements

The successful applicant will have/be:

  • A minimum of one year's working experience in a cleaning role is strongly preferred.
  • You will work alone in guest bedrooms and therefore must be able to be self-driven and work at pace.
  • Have a keen eye for detail when cleaning.
  • Able to be physically active and be standing for the entirety of your shift.
  • Be able to be physically active in your role, standing for much of your shift and working at pace.
  • An enthusiastic individual who will promote our culture of positivity.
  • Be task-oriented with a great pride for the work they do and attention to detail.
  • Flexible with shift patterns and available around the needs of our business.
  • Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

Please send us your up-to-date CV. Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we'd love to hear from you.

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