Part Time Reception and Administrative Assistant
2 weeks ago
We are seeking a Receptionist to work part-time at The Hoxton Shepherd's Bush.
You will be responsible for maintaining a positive and friendly attitude, ensuring the accuracy of guest billing, financial transactions, and Reception float.
This role requires someone who enjoys being helpful to others and isn't easily flustered. Confidence and problem-solving skills are essential for working effectively during quieter hours.
Responsibilities- Maintain a positive and friendly attitude at all times
- Ensure the accuracy of guest billing, financial transactions, and Reception float
- Provide daily reports for all departments as per standard operating procedures
- Complete night reception tasks accurately and efficiently
- Quote guests the correct rate as per selling strategy and website
- Answer telephone calls quickly and efficiently
- Maintain the integrity of public and back of house areas
- Keep the Reception desk clean, tidy, and presentable
- Serve on the hotels' crisis and fire teams
- 28 days holiday (including bank holidays)
- Pension scheme
- Eligibility for discretionary bonus scheme and life insurance
- Health cash plan for claiming money back and accessing wellbeing resources
- Confidential hotline for support and mental health first aiders
- Free meal and accommodation when starting with us
- Employee discounts across the Ennismore family
- Ongoing training and development opportunities
- Enhanced family leave
- Diversity and inclusion events and activities
Estimated Salary: £25,000 - £30,000 per year
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