Incident Response Analyst

1 day ago


London, Greater London, United Kingdom Mitie Group plc. Full time
About the Role:
This is an exciting opportunity to join the Mitie Group plc. team as an Incident Response Analyst - EMEA. As a key member of our Global Security Operations Centre (GSOC), you will play a critical role in identifying, analyzing, and responding to incidents that may impact our business, employees, or reputation. Working closely with our Fusion Operations Team, you will use your advanced IT skills to gather and analyze information from various sources, including internal and external resources.

Your responsibilities will include conducting Open Source Research (OSR) to identify potential threats, creating internal monitoring tasks for upcoming/ongoing incidents, reviewing and updating task comments, and communicating with stakeholders using established communication vehicles. You will also compile senior management reporting on a weekly basis and ensure timely distribution. Additionally, you will undertake comprehensive handovers with fellow operators, which will be both written and verbal, and available for management review if required.

Salary: £50,000 - £65,000 per annum (dependent on location and experience).

Key Responsibilities:
  • Identify, analyze, and respond to incidents that may impact our business, employees, or reputation
  • Conduct Open Source Research (OSR) to identify potential threats
  • Create internal monitoring tasks for upcoming/ongoing incidents
  • Review and update task comments
  • Communicate with stakeholders using established communication vehicles

Required Skills and Qualifications:
  • Proficiency in English (speaking, listening, reading, and writing)
  • Advanced IT skills, including proficiency in operating systems, network protocols, and software applications
  • Excellent communication and interpersonal skills
  • Able to work independently with minimal supervision
  • Self-motivated and proactive


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