Technical Security Specialist

4 weeks ago


Antrim, United Kingdom Johnson Controls Full time

About the Role

Johnson Controls is seeking a skilled Technical Security Author to join our team. As a Technical Security Author, you will be responsible for creating high-quality technical content that supports our security and event management technologies.

Key Responsibilities

  • Author standalone and complex content that accurately reflects our products and services.
  • Liaise with engineering staff to develop clear and concise product content.
  • Coordinate large documentation projects to ensure timely and accurate delivery.
  • Follow established procedures and guidelines to produce high-quality content that meets our standards.
  • Create, update, and develop technical content in various formats, including PDF, HTML, and online documentation.
  • Continuously seek improvement in the structure and delivery of technical content to meet the evolving needs of our customers.
  • Adapt to changing work demands and solve issues independently, escalating when necessary.
  • Develop a deep understanding of our products and services by attending product training and engineering team meetings.

Requirements

  • Ability to work on site three days per week.
  • Master's degree in a writing or technical discipline (or bachelor's degree with relevant experience).
  • Minimum of two years' experience in writing and editing technical content.
  • Good understanding of document and revision control.
  • Proficiency in sophisticated authoring tools, such as Microsoft Word, Oxygen, MadCap Flare, etc.
  • Ability to create technical illustrations using standard tools, such as Adobe Photoshop, Adobe Illustrator, Microsoft Visio, etc.
  • Experience with Machine Translation technologies.

About Johnson Controls

Johnson Controls is a global leader in transforming the environments where people live, work, learn, and play. With a global team of 100,000 experts in over 150 countries and over 130 years of innovation, we deliver our promise in industries such as healthcare, education, data centers, and manufacturing.



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