Operations Director

1 month ago


Beaconsfield, Buckinghamshire, United Kingdom Crowne Plaza Gerrards Cross Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Crowne Plaza Gerrards Cross. As a key member of our leadership team, you will be responsible for driving revenue growth, improving customer satisfaction, and developing our people.

Key Responsibilities
  • Lead and develop a high-performing team to achieve business objectives
  • Develop and implement strategies to drive revenue growth and improve customer satisfaction
  • Monitor and control costs to ensure financial performance
  • Collaborate with other departments to ensure seamless delivery of services
  • Identify and implement opportunities for process improvement
Requirements
  • Proven experience in a leadership role, preferably in the hospitality industry
  • Strong commercial acumen and ability to drive revenue growth
  • Excellent leadership and communication skills
  • Ability to work collaboratively with others to achieve business objectives
  • Highly organized and able to prioritize tasks effectively
About Us

Cairn Group is a family-owned business with a portfolio of hotels, bars, and restaurants across the UK. We are committed to providing exceptional customer experiences and investing in our people to drive business success.



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