MCA Quality Assurance Specialist

4 days ago


Belfast, United Kingdom 11037 Citibank, N.A. United Kingdom Full time

Citi, a leading global financial institution, is seeking a highly skilled MCA Quality Assurance specialist to join its Central Controls team. This is an exciting opportunity to work in a fast-paced, agile environment where priorities and expectations change frequently.

About the Role

The Manager Control Assessment Quality Assurance team plays a critical role in ensuring the quality of management control assessments across Citi's enterprise. As a member of this team, you will be responsible for conducting quality assurance reviews, verifying compliance with established standards and processes, and identifying areas for improvement. Your expertise will be essential in driving quality into the program to ensure management can rely on timely, accurate, and complete data.

Responsibilities
  • Conduct thorough quality assurance reviews of Manager Control Assessments to ensure accuracy, completeness, and timeliness of data.
  • Verify adherence to established standards, policies, and procedures to prevent operational weaknesses.
  • Identify execution errors and recommend actions to address root causes and prevent recurrence.
  • Maintain strong working relationships across all lines of defense, including Central Controls, Businesses, and Functions.
Requirements
  • Bachelor's degree in a relevant field (e.g., finance, accounting, business administration) or equivalent experience.
  • Minimum 3 years of experience in controls management, audit, quality assurance, operational risk management, or compliance.
  • Excellent communication and interpersonal skills, with ability to influence stakeholders at all levels.
  • Critical thinking and problem-solving skills, with ability to analyze complex subject matter and communicate effectively.
What We Offer

Citi Belfast offers a competitive base salary of £55,000, annual performance-related bonus, private medical insurance packages, employee assistance program, pension plan, paid parental leave, and special discounts for employees, family, and friends. We also offer access to an array of learning and development resources to help you grow your career.

Why Join Citi?

Citi is committed to fostering an inclusive workplace where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.



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