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Administrative Support Specialist

2 months ago


Market Drayton, Shropshire, United Kingdom Hays Specialist Recruitment Full time

About the Role:

Hays Specialist Recruitment is seeking a highly organized and detail-oriented Client Administrator to join our team. As a Client Administrator, you will play a crucial role in ensuring the smooth operation of our client's business.

Key Responsibilities:

  • Process and scan delivery documents received from drivers daily.
  • Match delivery documents to the appropriate delivery orders.
  • Monitor customer communications and respond to queries in a timely manner.
  • Ensure all customer requests for proof of delivery are responded to within the required timeframe.
  • Liaise with other departments to ensure all requests are actioned within the required timeframe.
  • Liaise with customers to resolve queries related to proof of delivery.
  • Perform general office duties as required.

Requirements:

  • Excellent IT skills, including Microsoft Excel and accounting software.
  • Good attention to detail and analytical skills.
  • Reasonable understanding of the geographical location of cities and towns throughout the UK.
  • Ability to work well under pressure and multitask in a busy environment.
  • Excellent communication skills, both verbal and written.
  • Positive attitude and willingness to support the team.