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Store Leader

2 months ago

Birmingham, Birmingham, United Kingdom Starbucks UK Full time
About the Role

We are seeking a highly motivated and experienced Store Leader to join our team at Starbucks UK. As a Store Leader, you will be responsible for leading a team of baristas to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Lead a team of baristas to deliver high-quality customer service and achieve sales targets
  • Manage store operations, including inventory management, cash handling, and safety and security procedures
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the store management team to achieve business objectives and drive sales growth
  • Provide coaching and training to team members to improve their skills and performance
  • Monitor and control store expenses to achieve budget targets
Requirements
  • Previous experience in a retail or hospitality management role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong problem-solving and analytical skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Free drinks and food when on shift
  • Store bonus program
  • Bean stock options for all partners
  • Comprehensive training and access to Starbucks Global Academy
  • Free bag of coffee each week and 30% partner discounts on food, beverages, and merchandise
  • Discounts with local and national retailers through Perks at Work platform
  • Life assurance
  • Home Sweet Loan (interest-free loans for rental deposits)
  • Free 24/7 Employee Assistance Programme
  • Recognition schemes and monetary awards for long service, customer satisfaction, and team performance
Our Commitment to Diversity and Inclusion

Starbucks UK is committed to building an inclusive and diverse workforce. We welcome applications from all qualified candidates and are an equal opportunities employer. We are proud to be a company that values diversity and inclusion and is committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.