Service Maintenance Specialist
4 weeks ago
At Tesco, we believe in the importance of teamwork and collaboration. As a Service Maintenance Specialist, you will be part of our dedicated team responsible for ensuring the smooth operation of our stores and offices. You will work closely with our Store Leadership Teams to deliver statutory requirements and proactive planned maintenance, using our operating model to minimize equipment breakdown and impact on business. This role requires a qualified Drainage Engineer to work as part of our Service Team, delivering high-quality work standards across the estate, with year-on-year improvement.
Key Responsibilities
Ensuring all Tesco sites are a safe and functioning environment for customers and colleagues.
Following the planned work schedule to achieve first-time fix, maximizing productivity, and effectiveness.
Delivering high-quality work standards across the estate, with year-on-year improvement.
Communicating and building effective relationships with stakeholders.
Working closely with team members, sharing best practice and knowledge.
Using problem-solving skills and innovation to identify and develop solutions for key and common issues.
Representing the Tesco brand, following business ways of working, demonstrating values-led behaviors, a positive attitude, and taking pride in wearing the Tesco uniform.
Attending local and national meetings, providing valuable input and feedback.
Supporting KPI delivery, through the practical application of skill sets, and effective use of business systems to drive achievement of your own set KPIs.
Supporting a diverse and inclusive culture.
Requirements
Full driving license.
Health & Safety awareness.
Communication & stakeholder management.
Office 365 knowledge.
Completed all technical training or upskilling modules relevant to skillset and or relevant experience.
Install/Repair underground Storm/Foul pipework, Sanitary Ware, water supply systems, and extending pipework to connect fixtures and plumbing to these systems.
Ideally, the completion of a Recognised Apprenticeship, Improver Programme, or Trade Proficiency Test.
Previous experience of Drainage and Plumbing, including mechanical repairs, lining, patching, dig-downs, unblocks, and CCTV surveys.
WJA and Confined Spaces qualifications are desirable.
Digitally confident; can comfortably operate mobile phone and tablets to view workload, emails, Teams, and use of business systems.
What's in it for you
We're committed to supporting our colleagues' well-being and career development. Our benefits package includes an annual bonus scheme, holiday entitlement, and opportunities for training and progression.
Annual bonus scheme of up to 10% of base salary.
Holiday starting at 25 days plus a personal day (plus Bank holidays).
26 weeks maternity and adoption leave (after 1 year's service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay.
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
About us
At Tesco Property - Maintenance, we're proud to be one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centers, Tesco banks, and head offices, delivering first-class maintenance and engineering solutions and support.
With our comprehensive induction and technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated, and professional, maximizing the level of support we offer to Tesco stores.
From multi-skilled to technically savvy technicians, we've got it covered. Our Operations and Maintenance Managers span the entirety of the UK, technically-minded individuals who support our field engineers to get the job done. Our Engineering team works to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
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