Lending Operations and Customer Support Specialist

1 day ago


London, Greater London, United Kingdom Kroo Ltd Full time
Your Responsibilities
  • Manage Lending Operations: Oversee the day-to-day operations of the 1st Line Lending Operations team, ensuring efficient management of customer accounts and serving as an escalation point for complex customer issues.
  • Implement Collections Procedures: Develop and implement policies for arrears, forbearance, collections, and managing customer vulnerability, providing direct support on customer cases where necessary.
  • Produce Performance Reports: Compile and present management reports and performance metrics to support strategic decision-making within the business.
  • Build and Develop the Team: Lead recruitment, training, and development of the team ensuring analysts are equipped to grow alongside Kroo's expanding business.


  • London, Greater London, United Kingdom Kroo Bank Ltd Full time

    Lending Operations Director OpportunityKroo Bank Ltd is a leading fintech company that is committed to making a positive impact on the planet. We are seeking an experienced Lending Operations Director to join our team and lead our 1st Line Lending Operations function. As a key member of our leadership team, you will play a critical role in shaping the future...


  • London, Greater London, United Kingdom Jefferies Full time

    Job OverviewIn a fast-paced and dynamic environment, we are seeking an experienced Securities Lending Operations Specialist to join our team. As a key member of the Operations group, you will be responsible for managing the delivery of Projects and Change initiatives within the Securities Lending space. With a focus on process reengineering and...


  • London, Greater London, United Kingdom Fintelligent Search Full time

    Fintelligent Search is a leading real estate lender, seeking a seasoned Lending Operations Manager to drive business success. This role presents a unique opportunity to contribute to the company's mission and shape the future of the industry.The estimated annual salary for this position is £95,000 - £115,000, accompanied by a bespoke benefits package...


  • London, Greater London, United Kingdom Fintelligent Search Full time

    Job Title: Property Lending SpecialistFintelligent Search is looking for a skilled Property Lending Specialist to join our team in London or Manchester. The ideal candidate will have experience in property lending, underwriting, or lending within the property environment.About the RoleAssess and manage risks associated with property lending, ensuring...


  • London, Greater London, United Kingdom Caravel Full time

    Job TitleA career-defining opportunity awaits at Caravel, a leading real estate debt fund. Join our newly formed lending operations team and contribute to the development of systems, procedures, and best practices.This exciting role offers a unique blend of challenge and growth, with opportunities to shape the future of our lending operations.About the...


  • London, Greater London, United Kingdom Johnson & Associates Full time

    Job DescriptionThe Johnson & Associates are looking for a skilled Corporate Lending Specialist to join their team. This is an exciting opportunity to shape and manage high-value transactions in a dynamic and collaborative environment.About the RoleYou will act as a primary point of contact for internal stakeholders, ensuring smooth execution and management...


  • London, Greater London, United Kingdom KFS Recruitment Full time

    We are working with KFS Recruitment to find a skilled Corporate Lending Manager to join a UK-based specialist finance broker in London. The successful candidate will be responsible for generating new corporate lending customers, managing and retaining high-value clients, and expanding the company's network within the property finance sector.Key...


  • London, Greater London, United Kingdom Fintellect Recruitment Full time

    We are currently seeking a Commercial Lending Specialist to join our team in London. As a Commercial Lending Specialist, you will be responsible for originating new business and expanding the client base of our Financial Services business. The company provides finance to businesses across the UK through its specialist Commercial Finance brokerage, with an...


  • London, Greater London, United Kingdom Harnham Full time

    Job DescriptionWe are seeking a seasoned Fraud Strategy Manager to join our Retail Risk division in London.This is an exciting opportunity to drive strategic decision-making and optimise fraud management capabilities across the business.About HarnhamHarnham is a specialist bank providing retail, small business, and corporate customer offerings. With over 2.5...


  • London, Greater London, United Kingdom Saxton Leigh Full time

    Job Title: Senior Wholesale Lending SpecialistAbout Saxton Leigh:Saxton Leigh, a prominent multinational corporate banking company, seeks an accomplished Senior Wholesale Lending Specialist to join our team in the UK.Key Responsibilities:To provide expert credit risk assessments and recommendations for wholesale lending activities, focusing on corporate...


  • London, Greater London, United Kingdom Nordark group Full time

    Career Opportunities at Nordark GroupWe are seeking a skilled Digital Lending Specialist to join our team. As a Digital Lending Specialist, you will be responsible for: Managing loan originations for clients in the crypto and digital assets space. Developing new lending strategies and facilities across crypto assets. Monitoring and marking-to-market loan...


  • London, Greater London, United Kingdom Dnevo Partners Ltd Full time

    Senior Lending SpecialistWe are seeking a highly experienced Senior Lending Specialist to join our team at Dnevo Partners Ltd. As a key member of our Commercial Real Estate team, you will be responsible for managing credit risk and ensuring compliance with the Bank's credit policies.You will work closely with the Front Office to develop and implement...


  • London, Greater London, United Kingdom Caravel Full time

    Job SummaryWe are seeking a highly skilled Senior Lending Operations Coordinator to join our newly formed lending operations team at Caravel. The successful candidate will have 3-5+ years of experience in lending operations, with a strong understanding of property finance and loan servicing.The ideal candidate will have excellent organizational skills, be...


  • London, Greater London, United Kingdom MW Recruitment Limited Full time

    MW Recruitment Limited is seeking an experienced Lending Operations Manager to join our team. As a key member of our team, you will play a critical role in ensuring that our lending practices are executed in compliance with regulatory requirements.The successful candidate will be responsible for managing a Quality Assurance team to identify and mitigate...


  • London, Greater London, United Kingdom Commerzbank AG Full time

    Job DescriptionA leading corporate banking and capital markets organisation is seeking a Corporate Lending Distribution Specialist to join their team in London.Main Purpose of this Role:The Corporate Lending Distribution Specialist will be a member of the Distribution team in London. Distribution engages in the distribution of credit risk via funded and...


  • London, Greater London, United Kingdom Jefferies Full time

    About the RoleWe are seeking a skilled Lending Operations Project Manager to join our team at Jefferies. The successful candidate will have a strong understanding of Securities Lending and related processes, with experience in managing Equities Securities Lending projects.The role involves supporting the Operations group with managing the delivery of...


  • London, Greater London, United Kingdom Graff Search Full time

    Opportunity OverviewJoin our Graff Search team as a Lending Compliance Specialist and take advantage of an exciting opportunity to work in a dynamic, collaborative environment.In this role, you will be responsible for reviewing and drafting documents related to lending, collaborating with colleagues, and advising on regulatory matters.Main Tasks and...


  • London, Greater London, United Kingdom NRG Resourcing Ltd Full time

    About the Role: As a Business Development Manager, you will be responsible for identifying, developing, and managing relationships with mortgage intermediaries, professional introducers, and direct applicants to originate new lending opportunities.Key Responsibilities:Originate and manage relationships with mortgage intermediaries and professional...


  • London, Greater London, United Kingdom First People Recruitment Full time

    Job Title: Corporate Lending SpecialistYour estimated salary for this role is £70,000 - £100,000 per annum.We are looking for an experienced Corporate Lending Specialist to join our team. The successful candidate will be responsible for assessing and analysing corporate credits, processing approvals through HO system, reviewing legal documentation,...


  • London, Greater London, United Kingdom MERJE Full time

    Lending Solutions SpecialistWe are recruiting for a talented Credit Risk Strategy Specialist to assist in analysing and delivering credit risk acquisition strategies. As a member of the team at MERJE, you will work closely with internal partners to ensure an effective feedback loop and execution of strategies and controls.The ideal candidate will have a...