Customer Service Coordinator

4 weeks ago


Puddington Cheshire West and Chester, United Kingdom HR GO Recruitment Full time
Job Specification

Position: Customer Service Administrator

Location: Flintshire

Hours: 9am - 5pm Monday - Friday

Salary: £NEG DOE

This is an excellent opportunity to work with a well-established manufacturing company, where the ideal candidate will possess excellent administration skills and meticulous attention to detail.

Key Responsibilities:
  • Gather information for product specifications and create them on the system.
  • Price orders using the customer pricing structure.
  • Attend new job meetings with production managers.
  • Enter customer deliveries and optimize transport.
  • Calculate product quantities required and generate purchase orders.
  • Manage aged stock and finished goods stocks.
  • Maintain product control documents.
  • Accurately maintain product specification documents.
  • Provide customer requested information, such as stock reports.
  • Attend customer visits (on-site or off-site).
  • Effectively manage customer service issues.
  • Resolve invoice queries.
Minimum Requirements:
  • Educational qualifications demonstrating proficiency at 'A' Level standard.
  • Excellent IT and analytical skills.
  • Intermediate level Excel skills.


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