Senior Systems Architect
4 days ago
About the Role:
We are seeking a highly skilled and experienced Senior Systems Architect to join our dedicated IT team at DCS Technology. As a key member of our technical operations team, you will play a crucial part in ensuring the seamless operation of our systems, providing top-quality technical support to our employees, and driving efficiency through innovative IT solutions.
Key Responsibilities:
- Technical Support: Deliver expert assistance to end-users, addressing a wide range of IT issues with speed and precision, ensuring minimal disruption to our operations.
- Troubleshooting: Diagnose and resolve hardware and software problems, utilizing your technical expertise to identify and resolve complex issues.
- System Setup & Configuration: Handle the setup and configuration of computer systems, optimizing them for peak performance and ensuring they meet the needs of our business.
- Process Design & Implementation: Craft and implement efficient processes, incorporating mathematical models and linked actions to enhance user experience and system reliability.
- Automation: Introduce and maintain system automations to streamline operations, reducing manual interventions and improving overall efficiency.
- Development Projects: Participate in various development initiatives, contributing to the timely delivery of business-critical projects, reviewing and testing all development work completed, and providing personal input and ideas to achieve reliable results.
Requirements:
- Proven experience in systems engineering and technical operations.
- Strong technical expertise in hardware and software troubleshooting and resolution.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a team environment.
- Strong analytical and problem-solving skills.
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