Supported Accommodation Officer

2 weeks ago


Newquay, United Kingdom St Petrocs Full time
Job Title: Supported Accommodation Officer

We are seeking a highly motivated and compassionate individual to join our team as a Supported Accommodation Officer. As a key member of our staff, you will play a vital role in providing support and guidance to residents in our accommodation services.

Key Responsibilities:
  • Develop and maintain professional relationships with residents to help them achieve their goals and improve their overall well-being.
  • Collaborate with residents to create personalized support plans, focusing on their unique needs and aspirations.
  • Assist residents in accessing benefits, finding permanent accommodation, and resolving other issues contributing to their homelessness.
  • Liaise with external agencies on behalf of residents, ensuring they receive the necessary support and resources.
  • Promote positive health attitudes among residents, encouraging them to register with a local GP and access healthcare services.
  • Advocate for residents' rights and responsibilities, ensuring they understand their obligations and are empowered to make informed decisions.
  • Contribute to the efficient running of the house, including minor maintenance, household supplies, and repairs.
  • Ensure residents are aware of and comply with accommodation charges and payment arrangements.
  • Maintain a welcoming and inclusive atmosphere in the house, fostering a sense of community among residents.
  • Ensure the cleanliness and security of the building, adhering to health and safety regulations.
  • Participate in the on-call system, providing emergency support and cover during normal working hours.
  • Monitor referrals to the house, addressing void/vacant bed spaces and maintaining efficient administration systems.
  • Work within an agreed budget, maintaining accurate records and handling income securely.
Requirements:
  • Commitment to our services and the people we serve.
  • Able to follow processes and maintain high standards.
  • Comfortable working independently and as part of a team.
  • Ability to work well under pressure and adapt to changing priorities.
  • Able to manage conflict and challenging behavior.
  • Able to relate to and motivate disadvantaged individuals.
  • Energetic, creative, and driven, with a proactive and positive approach.
About St Petrocs:

We are an independent, charitable organization dedicated to providing support and services to people in need. Our mission is to end homelessness in Cornwall, and we believe that every person has the right to a safe and secure home.

We offer a range of benefits to our staff, including competitive pay, pension scheme, and opportunities for professional development. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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