Repayment Plan Advisor

1 month ago


Reigate, Surrey, United Kingdom Intrum Full time
Job Description

We are seeking an experienced Repayment Plan Advisor to join our team at Intrum. As a key member of our credit management services, you will play a vital role in helping individuals and businesses manage their financial obligations.

The successful candidate will have excellent communication skills, be able to work well under pressure, and possess a strong understanding of financial concepts.

About the Role:

  • Develop and implement repayment plans tailored to individual customers' needs.
  • Manage customer accounts effectively, ensuring timely payments and resolving any issues that may arise.
  • Work closely with colleagues to achieve targets and deliver exceptional customer service.

Requirements:

  • Strong customer service skills, with experience working in a call centre environment preferred.
  • Excellent communication and problem-solving skills, with the ability to handle sensitive situations.
  • Able to work independently, prioritizing tasks and managing time effectively.

Benefits:

  • A competitive salary of £23,850, with opportunities for progression and bonuses.
  • 30 days annual leave, plus bank holidays.
  • A contributory pension scheme and access to private medical insurance.
  • Flexible working arrangements, with the option to work from home or in our office.


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