Digital Solutions Analyst
3 days ago
We are seeking a highly skilled Digital Solutions Analyst to join our team at SSP. As a Digital Solutions Analyst, you will be responsible for providing technical support and solutions to our clients' digital needs.
About the RoleWe are looking for someone who can provide expert-level technical support and solutions to our clients. The ideal candidate will have a strong understanding of ITIL fundamentals, experience working in a technical Service Desk role, and knowledge of EPOS systems, network infrastructure, databases, and associated applications.
You will be responsible for escalating unresolved incidents to the 2nd/3rd tier support teams in line with agreed processes, including liaising with external partner organisations where appropriate.
Key Responsibilities- Provide expert-level technical support and solutions to our clients' digital needs.
- Act as the first point of contact for phone calls and self-service tickets regarding D&T issues and log all calls in the designated ITSM ticketing system.
- Follow standard Service Desk operating processes and procedures, accurately logging all Service Desk tickets using the defined call logging software.
- Maintain a high degree of customer service, taking ownership of user problems and following up the status of problems on behalf of the user, communicating progress in a timely manner.
- A passion for IT and a willingness to learn and support company growth.
We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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Digital Business Analyst
3 weeks ago
Birmingham, Birmingham, United Kingdom Storyteq Full timeRole OverviewWe are seeking a skilled Digital Business Analyst to join our Digital Engineering team at Storyteq. As a Digital Business Analyst, you will play a key role in shaping the nature of our web and e-commerce based projects, working closely with cross-functional teams to deliver enterprise-grade solutions.Key ResponsibilitiesWork with Scrum Masters,...
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Digital Business Analyst
4 weeks ago
Birmingham, Birmingham, United Kingdom Storyteq Full timeRole OverviewWe are seeking a skilled Digital Business Analyst to join our team at Storyteq. As a Digital Business Analyst, you will play a key role in shaping the nature of our web and e-commerce based projects, working closely with cross-functional teams to deliver enterprise-grade solutions.Key ResponsibilitiesWork with Scrum Masters, Product Owners,...
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Data and Digital Analyst
1 month ago
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Data and Digital Analyst
1 month ago
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Business Analyst and Digital Solutions Expert
1 month ago
Birmingham, Birmingham, United Kingdom Stantec UK Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our Digital Solutions team in the UK. As a Business Analyst and Digital Solutions Expert, you will play a key role in shaping our ability to provide elite business analysis services to our clients.The successful candidate will contribute to the overall growth ambition within Stantec,...
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Data and Digital Analyst
1 month ago
Birmingham, Birmingham, United Kingdom RSM UK Full timeGraduate Data Analyst - Digital CareersRSM UK is seeking a graduate with a passion for technology to drive business impact. As a data analyst, you will work with internal and external clients to deliver efficient solutions, ensuring transparency and compliance.Key Responsibilities:Leverage data analytics and automation to deliver efficient solutions.Use the...
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Digital Solutions Developer
6 days ago
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Digital Product Insights Analyst
5 days ago
Birmingham, Birmingham, United Kingdom Compass Group UK Full timeJob OverviewWe are seeking a highly skilled Digital Product Insights Analyst to join our team at Compass Group UK. This is an exciting opportunity to work with innovative digital solutions and contribute to the development and optimisation of our award-winning Omni Channel Digital Solution.
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Digital Solutions Consultant
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Digital Innovation Analyst
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Business Analyst and Digital Solutions Expert
1 month ago
Birmingham, Birmingham, United Kingdom Stantec Consulting International Ltd. Full timeTo drive business analysis excellence and shape our ability to provide elite services to clients, we are seeking a Business Analyst to join our Water, Energy, and Transport sectors.The successful candidate will contribute to Stantec's growth ambition, fulfilling a key position within our Digital Solutions team in the UK. Based at one of our regional UK...
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Digital Solutions Delivery Lead
6 days ago
Birmingham, Birmingham, United Kingdom Department of Work & Pensions - Digital Full timeAbout UsWe are the Department of Work and Pensions' Digital team, working towards creating digital solutions that positively impact people's lives.
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Digital Transformation Leader
1 month ago
Birmingham, Birmingham, United Kingdom Digital Gurus Full timeProduct ManagerRoleWe're seeking an experienced Product Manager to join our team at Digital Gurus, a leading company in digital innovation. As a seasoned professional, you'll be at the forefront of developing and implementing user-centric, award-winning platforms for food and drink ordering, integrating emerging technologies such as AI, robotics, and...
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Digital Product Analyst
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Birmingham, Birmingham, United Kingdom TRIA Full timeDigital Product Analyst Role OverviewTRIA is seeking a skilled Digital Product Analyst to drive data-driven decisions and strategic direction within our Digital & Technology team. The ideal candidate will be responsible for analysing the performance of our digital platforms, including mobile apps, interactive kiosks, and till systems, to inform business...
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Digital Cost Analyst
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Digital Transformation Leader
4 weeks ago
Birmingham, Birmingham, United Kingdom Digital Gurus Full time**About the Role**Digital Gurus is seeking an experienced Digital Product Manager to join our team in leading the development and implementation of user-centric, award-winning digital platforms. As a seasoned product professional, you will be responsible for driving product roadmaps, ensuring alignment with business goals, and managing relationships with...
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Digital Transformation Product Lead
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Business Solutions Analyst
4 weeks ago
Birmingham, Birmingham, United Kingdom Metro Full timeBusiness Solutions AnalystMetro is seeking a highly skilled Business Solutions Analyst to join our dynamic team. In this role, you will bridge the gap between our IT department and business objectives, ensuring that our technology solutions align with our strategic goals. Key Responsibilities: • Analyse business processes and identify areas for...
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Digital Solutions Strategist
5 days ago
Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Full timeJob IntroductionWe are seeking an experienced Digital Solutions Strategist to join our team at Compass Group UK & Ireland. As a key member of our digital team, you will play a crucial role in driving the development and delivery of innovative digital solutions that meet both business and customer needs.
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Digital Transformation Executive
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