Team Leader
1 month ago
At Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Team Leader - Barista Maestro, you'll play a key role in leading a team of baristas to achieve this goal.
Key Responsibilities:- Take charge of shifts to support colleagues in delivering outstanding customer experiences
- Maximize sales by leveraging team members' strengths and talents
- Train and accredit new baristas to ensure they meet our high standards
- Stay up-to-date with new recipes and ranges, and share knowledge with the team
- Drive high standards across the board, from espresso quality to monthly coffee excellence scores
We're looking for someone with a passion for coffee and people. If you're reliable, have team leadership experience, and a desire to take on shared responsibility, we'd love to hear from you.
- Reliability to open and close the store safely and on time
- Team leadership experience in a fast-paced environment
- Desire to take on shared responsibility and drive results
- A love of turning knowledge into action to help your store succeed
- Willingness to learn and be bold, brave, and action-oriented
- Flexible approach and can-do attitude, as each day brings new challenges
We're proud of our team members and want to reward them with great perks and benefits:
- Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
- Costa Coffee Retirement Plan, with matching contributions
- Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
- Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
- Cycle to Work Scheme, making huge savings on bikes and accessories
- Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
- Salary Sacrifice Pension Scheme, up to 10% matched contributions
- Shoes for Crews – Costa's discounted shoe purchase scheme
- Huge savings on gym memberships & fitness accessories
- Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers
And, you'll be part of our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
At Costa Coffee, we're a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.
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