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Customer Service Team Member

1 month ago


Swansea, City and County of Swansea, United Kingdom Tesco Full time

At Tesco, we are looking for a dedicated and customer-focused individual to join our team as a Customer Service Team Member in our Swansea St Helen Rd Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves the store with a positive experience.

About the Role

This is an exciting opportunity to work in a fast-paced retail environment, where you will have the chance to develop your skills and knowledge in customer service, product knowledge, and teamwork. You will be working closely with colleagues to ensure that the store runs smoothly and efficiently, providing excellent service to our customers at all times.

Key Responsibilities
  • To provide exceptional customer service, responding to customer queries and resolving any issues promptly and professionally.
  • To maintain a high level of product knowledge, ensuring that you can provide accurate information to customers about our products and services.
  • To work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • To maintain a clean and tidy store environment, adhering to health and safety standards at all times.
What We Offer
  • A competitive salary of £12.02 per hour, increasing to £13.15 for stores within the M25 area.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours if desired.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • Ongoing training and development opportunities to help you progress your career.