Tesco Cafe Team Member

3 weeks ago


Swansea, City and County of Swansea, United Kingdom Tesco Full time
About the Role
We're seeking a dedicated and enthusiastic team member to join our Front of House team at Tesco Cafe. As a key part of our customer-facing staff, you'll be responsible for delivering exceptional service and creating a warm atmosphere for our customers. With your passion for providing excellent customer care and your ability to work efficiently in a fast-paced environment, you'll help us maintain high standards of quality and service.

Key Responsibilities:
- Serving customers with speed and care, ensuring their needs are met promptly and professionally.
- Maintaining food freshness by following strict stock rotation procedures to guarantee only the freshest products are served to our customers.
- Resolving customer complaints and escalating issues to the Cafe Manager as necessary.
- Clearing and sanitizing tables to maintain a clean and welcoming environment for all customers.
- Adhering to health and safety regulations, including keeping accurate records and reporting any incidents.
- Accepting deliveries and storing food safely to prevent waste and ensure consistent quality.

What You'll Need:
- Excellent communication skills and a friendly demeanor to provide outstanding customer service.
- Knowledge of health and safety standards and procedures to ensure a safe working environment.
- Ability to multitask and work efficiently under pressure, prioritizing tasks to meet deadlines.
- Comfortable working in a team environment, supporting colleagues to achieve shared goals.

What's In It For You?
As a valued member of our team, you can look forward to a range of benefits, including:
- A competitive salary, estimated at £20,000 per annum, depending on location and experience.
- Opportunities for career development and progression within the company.
- A comprehensive training program to equip you with the skills and knowledge needed to succeed in your role.
- Access to exclusive discounts and perks through our colleague network.

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