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Pharmacy Technician
2 months ago
About the Role
Havering Health Ltd is seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in supporting the delivery of high-quality medicines management services to our patients.
Key Responsibilities
- Work closely with practice teams, pharmacy colleagues, and patients to ensure coordinated and efficient processing of prescription requests, synchronising medication, and setting up electronic repeat dispensing.
- Carry out medicine reconciliations for discharge summaries, clinic letters, and other transfer of care communications.
- Develop and implement robust systems for shared care prescribing and high-risk drug monitoring, working with clinicians and the pharmacy team.
- Update and maintain accurate and comprehensive patient medication records.
Improving Patient Safety, Audits, and Supporting Reviews
- Work with the pharmacy team and clinicians to deliver QIPP/PIS and other local commissioned enhanced services to improve medicines optimisation.
- Monitor and action safety and drug alerts in a timely and appropriate manner, liaising with patients when necessary.
- Undertake medicine audits and other quality improvement/project work as required, working with clinicians and the pharmacy team.
- Work alongside the admin team to promote and develop high-quality prescribing processes, identifying quality improvement opportunities.
Working in a Wider Team (In Practice)
- Develop positive and professional working relationships with colleagues to ensure excellent patient care.
- Promote best practice for medicines use, supporting training of practice teams on medicines processes and policies.
- Respond to medication queries or requests for medicines information from patients and staff in a professional and timely manner, escalating to clinicians or senior pharmacy colleagues when necessary.
- Work in practice with practice teams to support the achievement of prescribing outcomes for Quality Outcomes Framework.
- Undertake any other additional duties appropriate to the post as requested by the Partners or PCN Clinical Directors or Senior Clinical Pharmacist.
Person Specification
Qualifications
- Qualified Pharmacy Technician.
- Current registration with the General Pharmaceutical Council (GPhC).
Desirable
- Enrolled in or completed approved training pathway.
- Experience of working as a qualified, registered technician in primary care, community, or hospital pharmacy.
- Knowledge of the principles of medicines optimisation.
- Knowledge and understanding of pharmacy law and ethics and current legislation.
- Good clinical pharmacy knowledge, including terminology.
- Experience of providing pharmaceutical and prescribing advice.
- Experience of clinical audits.
- Experience of delivering education and training.
- Ability to analyse and interpret prescribing data.
Special Skills/Aptitudes
- Has attention to detail, able to work accurately, identifying errors quickly and efficiently.
- Able to effectively manage allocated resources.
- Ability to think analytically, anticipating obstacles and thinking ahead. Ability to develop logical solutions to problems.
- Ability to prioritise effectively to meet strict deadlines.
- Excellent verbal and written communication skills, with the ability to adjust communication style and content to suit the audience.
- Influencing and negotiation skills.
- Ability to handle situations of potential conflict.
- Ability to work independently and as a member of a team.
- Computer literate, with the ability to use Microsoft Office packages.
- Understanding of data protection, information governance, and confidentiality issues.
Personal Attributes
- Self-motivated and pro-active.
- Excellent time-keeping and prioritisation skills.
- Flexibility to adapt to changing workload and priorities.
- Demonstrates ability to work well in a busy environment.
- Continued commitment to improve skills and ability in new areas of work.
Desirable
- Valid driving license and access to a car that can be used for work purposes.
- Experience of participation in research or academic publication.
