Customer Service Specialist

6 days ago


Shrewsbury, United Kingdom Alecto Recruitment Full time
Job Title: Customer Service Specialist

Estimated Salary: £27,400 per annum.

Company Overview:

Alecto Recruitment is a global recruitment agency that helps companies find top talent. We are seeking a highly skilled Customer Service Specialist to join our team in Shrewsbury.

Key Responsibilities:
  • Serve as the primary point of contact for customers, handling customer care tasks with professionalism and efficiency.
  • Act as the first point of contact for customers, managing communication and queries related to sales, service, and general inquiries.
  • Regularly interact with customers to keep them updated according to their needs and expectations.
Required Skills and Qualifications:
  • Prior experience in a similar customer care or administrative role.
  • Strong customer-focused mindset, excellent interpersonal skills, and ability to multitask.
  • Excellent communication skills, both verbal and written, and self-motivated approach.
Benefits:
  • Career growth opportunities, including potential permanent role based on performance.
  • Tailored support and development opportunities to help you grow in your career.
  • Competitive salary with performance-based incentives and supportive working environment.


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