Business Process Analyst

7 days ago

Maidenhead, Windsor and Maidenhead, United Kingdom Ttigroup Full time
About the Role

We are seeking a highly skilled Business Analyst to join our Human Resources team in EMEA. As a Business Analyst, you will play a key role in driving changes and projects to enable our HR initiatives, including enhancements in our HR systems.

You will work closely with key users in the HR teams across EMEA to understand their requirements for changes and be responsible for the roadmap of changes and projects in HR. You will work with our IT teams to assess effort and help our Business Process Owner (BPO) prioritize these system & process changes accordingly.

You will also work as one of our Business Analysts in various business projects and initiatives, as well as support the management of projects and change requests (CRs) submitted by our business stakeholders.

Key Responsibilities
  • Manage the roadmap of change requests and initiatives in the HR & payroll area
  • Work with our HR BPO, key users and the technical Development teams in IT to produce clear and well-documented business requirements, process and data flow diagrams and key user guides
  • Work with relevant business stakeholders (including BPOs) to understand and define the as-is and to-be end-to-end business processes and requirements
  • Analyse the impact of the proposed solutions across the end-to-end process, ensuring the proposed solutions and processes are optimised and well controlled
  • Facilitate discussions in workshops, obtain business feedback and translate the feedback into business requirements for the development team
  • Work with different technical teams in IT to identify the best technological solutions for our HR community
  • Develop integration & user acceptance test scripts to ensure all business requirements are appropriately tested
  • Review test results to ensure they correspond to the expectations and requirements of the business
  • Coordinate and manage User Acceptance Testing (UAT) effort with IT and our key users
  • Produce documentation to support key user training
  • Identify opportunities for process improvement and make recommendations – through process reviews, or data analysis
Requirements
  • A minimum of 5 years of proven experience as a business analyst and/or project manager
  • Experience and knowledge in Workday essential
  • Experience and knowledge in major payroll applications, e.g. ADP, SAP HR, essential
  • Experience in other HR and collaboration technology, e.g. LinkedIn, Microsoft 365 collaboration tools, desirable
  • Experience to have worked in an HR role a bonus
  • Ability to communicate (verbal and written) clearly and effectively with both IT and business stakeholders, with proven experience in acting as the "bridge" between the two parties
  • Skilled at capturing business requirements, creating user stories and acceptance criteria
  • Skilled at process design and improvement
  • Skilled at application testing – developing test scripts, reviewing test results
  • Ability to take a data-driven and analytical approach when understanding and analysing business requirements
  • Excellent collaboration and communication skills with stakeholders across all levels, ability to communicate technical concepts in a clear and concise manner
  • Business Analyst qualifications ideal (e.g. from British Computer Society)
  • Experience in both waterfall and agile project methodologies a bonus
  • Ability to travel within Europe desirable

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