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Product Manager

2 months ago


Manchester, United Kingdom Armstrong Fluid Technology Full time

Product Manager - Fire UK

About the Role:

As a Product Manager at Armstrong Fluid Technology, you will play a crucial role in the development, approval, and marketing of fire products in the UK. This position involves close collaboration with the Offerings Manager as SAA to promote a global fire product.

Key Responsibilities:

  • Ensure legislative compliance of fire products and services.
  • Maintain product approval.
  • Oversee product quality and performance.
  • Develop new fire products and solutions.
  • Supervise and develop direct reports when applicable.
  • Maintain industry and market knowledge and awareness.
  • Manage ISO9001, ISO14001, and other National Standards in relation to fire products and service.

What You'll Do:

  • Uphold the highest level of customer service as defined in the Armstrong Customer Service Charter.
  • Address technical queries related to fire products for the UK.
  • Conduct contract reviews for fire sales order entries.
  • Identify parts for generating fire pump spares quotations.
  • Collaborate closely with Engineering on fire products.
  • Assist Production and Planning teams with technical issues and performance concerns.
  • Attend and contribute to product development meetings, including ongoing fire product development.
  • Support Sales teams in the UK with product information and administrative production.
  • Represent AIL on industry bodies like LPCB and BAFSA.
  • Manage and maintain FM & LPCB product approvals and future European approvals.
  • Identify and evaluate the training needs of team members, where applicable.
  • Conduct inductions, probation reports, and TDCWs, where applicable.
  • Contribute to achieving the annual departmental operating plan objectives.

Requirements:

  • HNC in Mechanical and Production Engineering.
  • Professional Diploma in Business Management.
  • Extensive technical knowledge of fire pumps and associated products.
  • Practical and office-based experience in the building services industry.
  • Capable of motivating others.
  • Able to meet deadlines and manage multiple projects simultaneously.

Additional Information:

  • The role involves maintaining high customer service standards and ensuring legislative and product compliance.
  • Collaboration with various departments and teams is crucial for the role.
  • Active participation in industry bodies and meetings is expected.
  • The role includes supervisory responsibilities, depending on team structure.