Conference and Banqueting Manager
4 days ago
Coworth Park Hotel is seeking a highly skilled and experienced Conference and Banqueting Manager to lead our Events teams to the utmost standards. As a senior member of our team, you will be responsible for creating lifelong memories for our guests.
Key Responsibilities:
- Lead and coach a team to provide exceptional service to our guests, delivering luxury food and beverage service across our 240 acres of parkland.
- Ensure the smooth running of both departments throughout the day, delivering the best guest experience.
- Coordinate and plan for all guest stays, researching and communicating with all departments to create a memorable experience.
- Communicate effectively with other departments and the extended hotel team to ensure alignment and seamless service delivery.
- Conduct annual performance reviews and training for the team, promoting staff welfare and morale.
Requirements:
- Previous experience in a luxury 5* hotel, with a strong understanding of the industry and its standards.
- Excellent communication skills, with the ability to communicate effectively in English.
- Strong IT skills, including the use of Microsoft Office.
- A passion for delivering exceptional service and creating memorable experiences for our guests.
- A commitment to our values of Personality, Passion, Respect, Working Together, and Creativity.
What We Offer:
- A very generous Employee Introductory Scheme.
- Team members' awards and incentives schemes.
- Contributory pension scheme entitlement.
- Online benefits and discounts.
- Life assurance cover for all team members.
- Uniform laundered complimentary.
- Complimentary meals while on duty at our team members' restaurants.
- Cycle to work scheme.
- Occupational Health, including subsidised massage treatments and health clinics.
- Social events throughout the year, including our winter ball, summer party, and regular pub quizzes.
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