Head of Quality

3 weeks ago

Hayes, Greater London, United Kingdom graze Full time
About graze and the world we are part of

At graze, our mission is to revolutionize the snacking industry by providing healthy, delicious, and sustainable options that exceed consumer expectations. We strive to create a better snacking experience by being transparent, innovative, and committed to quality.

The Role, Head of Quality at graze

This role has overall responsibility for ensuring the quality and safety of graze's products. You will work closely with our New Product Development team to ensure they meet the required standards and with our suppliers to guarantee the quality of materials coming into the factory. You will lead the culture and compliance in our manufacturing facility to ensure we produce safe and great-tasting snacks every time.

Responsibilities
  1. Provide leadership for all aspects of Food Safety, including ownership and deployment of the quality management system, HACCP, and ensuring operational follow-up to Non-Conformances.
  2. Drive a culture of Quality First Mindset through the operational teams at the site, to enhance the product quality experience of the consumer and ensure food safety standards are exceeded every day.
  3. Create a manufacturing environment that is always improving by coaching functional teams on how to effectively identify the root cause of non-conformities.
  4. Lead complaint reduction projects and ensure the delivery of relevant KPI and improvement plans, when needed, by cultivating positive relationships and deploying effective strategies/solutions.
  5. Support the site in the delivery and launch of new and existing product development and operational improvement through cooperating with the innovation delivery team.
Requirements
  • University degree in Science, Food Technology/Science, Engineering, or equivalent industrial experience.
  • Proven track record of methodical thinking and project management.
  • Good knowledge of Manufacturing and Process Improvement.
  • Engaging and able to influence all levels.
  • Good observation and auditing skills.
  • Strong analytical skills; ability to translate data into action and follow-through.
  • Collaborative and strong communication skills.
  • Computer proficiency, esp. Excel, Word, Office.
  • Flexible, motivated individual with the ability to adapt quickly and effectively.
  • Ability to guide colleagues in a fast-paced environment.
  • Flexible Worker The role is based on normal site office hours. However, must be prepared to flex schedule as needed to support shift-based colleagues due to the site being 24/4 facility. Must be a flexible and agile worker to meet wider leadership duties.
  • 3-5 years experience in a factory-based role.
  • Working knowledge of BRC and industry regulations.
  • HACCP Level 3.
What we expect in your first 6 months
  1. Gain an understanding of the site activities and develop relationships with the Technical and wider site team.
  2. You're a change maker: You have a bias for action that is second to none. You collaborate with everyone around you towards a continuous improvement mindset.
  3. You love to win and have fun doing it: Take on a previously unresolved issue, lead the analysis, and put in place a brilliant smart fix of the true cause.
  4. You to take the role of a teacher: You strive to show not just the How but the Why product safety & quality is at the utmost importance for yourself and others around you.
  5. You hit the ground running, coordinating the business's audit schedule both internal and external.
What's in it for you?
  • You'll be part of a company where you can have fun, enjoy free snacks (very important) and pick up new skills to really take your experience to the next level.
  • 25 days holiday, plus Bank Holidays (To reflect our diverse workforce, four Bank Holidays are interchangeable).
  • We want you to be your authentic self every single day - so we create an environment where you feel like you belong, in any (and every) way that's right for you. Plus, we have a dedicated diversity and inclusion employee resource group that you're welcome to join.
  • We encourage active learning, so you can enjoy networking events, learning lunches and even more formal qualifications - whatever you need to do the best job possible.
  • You'll be working with some seriously smart, informed, helpful, funny, dedicated (and very, very modest) people at graze HQ.
  • You'll be part of an open, inclusive and pioneering team. What could be better?
  • You can enjoy our discounted gym membership.
  • You'll get all the standard benefits including a pension, a yearly bonus, health insurance and so much more.
  • Access to Bippit, an all-in-one financial wellbeing platform, which includes unlimited 1:1 coaching from a finance professional.
  • A family-friendly policy which includes Paternity Leave, Ordinary Parental Leave, Undergoing IVF Treatment, Pregnancy Loss & Bereavement.
  • We also offer one paid volunteering day and one health day each year on top of your annual leave allowance, to use however you wish.
  • As you will be working in Hayes and are food-focused in our factory, we are pleased to provide you with a few tasty and healthy breakfast options.

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