IT Support Specialist

1 month ago


Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time
Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Interface Recruitment UK. This exciting opportunity will see you working as the first point of call for all IT issues, from first to third line.

The successful candidate will have experience with Windows Server, Active Directory, Group Policy, Networking, VoIP and day-to-day IT support. They will be responsible for diagnosing and resolving software and hardware incidents in operating systems and software applications.

As an IT Support Specialist, you will also be expected to assist users with logged IT incidents, take ownership of issues, perform problem analysis and implement temporary or permanent fixes. You will record, update and document requests using the IT Helpdesk system, install and configure new IT equipment and resolve issues, troubleshoot and train users on the CRM system.

Requirements
  • Possess a passion for IT and a strong understanding of technical concepts
  • Have experience with Windows Server, Active Directory, Group Policy, Networking, VoIP and day-to-day IT support
  • Demonstrate excellent communication and teamwork skills
  • Be able to multi-task and prioritize tasks effectively
  • Show attention to detail and a methodical approach to troubleshooting
Benefits

This role offers a competitive salary of up to £25,000 depending on experience. As part of our award-winning team, you can expect full training and development opportunities, numerous employee benefits, one day a month training day, annual Company awards dinner and Summer Event.



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