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Customer Service Representative

2 months ago


Bicester, Oxfordshire, United Kingdom Lidl Full time
{"title": "Customer Assistant", "description": "Join Our Team

We're looking for a Customer Assistant to join our team at Lidl. As a Customer Assistant, you'll be the face of our store, providing excellent customer service and ensuring that every customer receives the service they deserve.

Key Responsibilities:
  • Provide exceptional customer service, answering questions and resolving issues in a professional and courteous manner.
  • Efficiently work deliveries as they arrive in store, ensuring that stock is accurately received and stored.
  • Proactively maintain the bakery, ensuring that fresh goods are available for customers.
  • Expertly merchandise and maintain our middle aisles of Non-Food products, ensuring that they are visually appealing and easy to navigate.
What We Offer:
  • A competitive hourly pay rate, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development, with the potential to become a Freshness, Non-Food or Bakery Specialist.

We're proud to be a supportive team with big ambitions, and we're looking for someone who shares our values and is passionate about delivering exceptional customer service. If you're ready to take on a new challenge and make a real difference, apply now"}