Accommodation Experience Director

4 days ago


Sheffield, Sheffield, United Kingdom Ritz Recruitment Limited Full time
Company Overview

Ritz Recruitment Limited is an emerging Build to Rent property management company in the centre of Sheffield. We are looking for a highly motivated and experienced Accommodation Experience Director to join our team. In this role, you will be responsible for leading the onsite team, creating operational processes and procedures, and providing outstanding customer service to residents.

Key responsibilities will include mobilising the hiring, onboarding, and ongoing management of staff members, shaping resident engagement strategies, and fostering a strong resident community. You will also be required to oversee resident communications through multiple channels, ensure resident issues and service requests are addressed in a timely manner, and promote a neighbourly and community atmosphere.

Salary for this role is estimated to be around £48,000 per annum, based on industry standards and location.

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