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Orderline Representative
2 months ago
About the Role
We are seeking a highly skilled and customer-focused Orderline Representative to join our team at QVC. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a world-class experience.
Key Responsibilities
- Provide efficient and accurate processing of customer orders
- Engage with customers to promote products and improve customer loyalty
- Work collaboratively with the team to achieve individual and team performance targets
- Participate in ongoing training and development to enhance skills and knowledge
What We Offer
As a QVC employee, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be empowered to make a real difference in the lives of our customers. We offer a comprehensive benefits package, including competitive pay, opportunities for career growth and development, and a supportive and inclusive work environment.
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a team environment and build strong relationships with colleagues
- Strong problem-solving and analytical skills
- Experience using a computer and familiarity with customer service software
What to Expect
As a successful Orderline Representative, you can expect to receive ongoing training and development to enhance your skills and knowledge. You will also have the opportunity to work in a dynamic and fast-paced environment, where you will be empowered to make a real difference in the lives of our customers.