Service Quality Coordinator

6 days ago


London, Greater London, United Kingdom CCA Recruitment Group Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Team Lead to join our team in Reading. As a Service Quality Coordinator, you will be responsible for ensuring daily performance is maximized and managing downtime.

You will also be responsible for building strong relationships with other teams and supporting a culture of innovation. The ideal candidate will have excellent time management and planning skills, as well as experience in leading and motivating a team.

Salary and Benefits

We offer a competitive salary of £36,000 + annual bonus + great benefits. This is a hybrid role based in Reading, with 37.5 hours per week, Monday to Friday, 8am-6pm, with occasional Saturday AM shifts.

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