National Account Manager

6 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom THG Full time

About THG

We're a fast-paced, global technology company that specializes in taking brands directly to consumers. We're home to a portfolio of leading brands and websites, all powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry.

Reporting to: Head of Sales, THG Nutrition manufacturing.

Job Description:

The role will be working within the commercial team across multiple manufacturing sites within the THG Nutrition & Wellness division. All sites have been acquired by THG over the last two years, and following a period of positive change and improvements, we are now looking to recruit a number of sales roles. An exciting opportunity working with current customers and targeting new channels and customers for growth. P&L responsible across a contracted ingredients and finished goods portfolio of products supplying to leading B2B customers in their respective categories.

The Role:

  • Take responsibility for an individual portfolio of accounts - ensuring that company profitability, customer requirements, and individual growth targets are met.
  • Ownership & responsibility for the achievement of the key commercial objectives within a specified customer(s) and overall strategy by establishing and proactively managing relationships at multiple levels.
  • Continual evaluation of customer product mix to drive improved profitability. Incorporating initiatives from NPD, complexity reduction, and cost of product recommendation.
  • Development and ongoing management of customer contract agreements where relevant, ensuring that these are aligned to business priorities.
  • Management of customer relationships and internal relationships across multiple departments (Operations, finance, technical & product development) to optimize results.
  • As part of the S&OP demand, ensure forecast accuracy is in line with account targets and working collaboratively to implement necessary changes, leading to a volume forecast that beats annual budgets.
  • Clear and specific pareto customer account plans to beat budgets.
  • Provide the business with accurate rolling weekly sales outlook and proactive plans to gap fill.

Requirements:

  • Must have FMCG food & drink experience as a strong advantage.
  • Previous Account Management Experience 2+ years.
  • Evidence of strong financial controls and commercial awareness.
  • Evidence of delivering profitable new business.
  • Proven ability to multi-task and deliver exceptional results in a fast-paced, dynamic environment.
  • Entrepreneurial mindset and creative abilities.
  • Outstanding written/verbal communication and presentation skills.
  • Strong decision-making and problem-solving skills.
  • Strong analytical, organizational, and interpersonal skills.
  • Exceptional relationship skills (building and maintaining).
  • Enthusiastic attitude with strong leadership skills.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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