Technical Project Manager

2 weeks ago

Abingdon, Oxfordshire, United Kingdom Achilles Group Limited Full time
Job Description

Job Title: Technical Project Manager

Job Summary:

We are seeking a highly skilled Technical Project Manager to lead the delivery of complex technology-focused projects and workstreams. The successful candidate will be responsible for ensuring timely and accurate communication with relevant business regions during the project lifecycle.

Key Responsibilities:

  • Manage the end-to-end delivery of technology projects from initial inception through scoping, business requirements, design, development, QA, release, and delivery/warranty phases.
  • Develop and manage technology project plans and integrate them into the wider business project and technology program where relevant.
  • Manage changes to the scope, time, or quality of the project through relevant change control procedures.
  • Progress report the status of the project within the defined governance structure, both written and verbal, to internal stakeholders.
  • Identify and manage project risks and issues to ensure effective mitigations are in place, escalating to the technology management team and CTO as required.
  • Control the project budget, including tracking and reporting performance, identifying potential over/underspend, and taking remedial action as required.
  • Ensure a clear communication plan is in place with internal and external stakeholders, considering people and customer change implications through the overall project plan.

Agile Working:

  • Ensure all projects are delivered to agreed processes and procedures, operating within the agile development framework for most development projects.
  • Coach, mentor, motivate, and supervise project team members, influencing them to take proactive action and accountability for their assigned work.
  • Play an effective role within the technology management team, utilizing knowledge and experience to support the team's delivery requirements.
  • Drive clear and concise communication through all teams.

Qualifications:

  • Project management certification.
  • Degree educated, preferably in computer science or a numerical subject.

Person Specification:

  • Ability and appetite to learn the fundamentals of Achilles technology platform (MyAchilles), acting as more than an action keeper and message passer.
  • High energy with the ability to influence others around them.
  • Highly organized with the ability to provide confidence to those around them.
  • Ability and energy to identify and evaluate delivery options and present/discuss with wider teams to move delivery forwards pragmatically.
  • Analyzes information carefully to identify facts, patterns, trends, and missing data that may impact on a decision.
  • Communicates decisions clearly to those who are affected.
  • Ability to identify risks and describe them articulately, ensuring plans to mitigate.
  • Managing Change:
    • Responds constructively and quickly to shifting goalposts or changing requirements.
    • Copes effectively with rapid change or increased demands.
    • Reprioritizes own work or the work of the team in response to external pressures.
    • Is flexible in their approach, adapting their working style to suit the needs of the situation, putting delivery ahead of all else.
    • Supports colleagues and plays a team game.
  • Influencing:
    • Switches to a different strategy or style and flexes their own approach when the preferred tactic is not working.
    • Takes a planned approach, thinks through their strategy, contingencies, and likely objections in advance.
    • Tailors messages and their own personal approach to the needs, interests, and views of others.
  • Developing Self:
    • Aligns their personal development plan with the competencies and skills required for the next role.
    • Goes above and beyond to understand Achilles environment, service, technology, and application of the technology.
    • Is willing to stretch themselves outside of their comfort zone to learn new things.
    • Aims to become a key member of the technology management team, capable of supporting in wider disciplines, e.g., QA and release management.
  • Customer Focus:
    • Shows a clear understanding of the different customers and their needs, noting customers are both internal and external.
    • Works collaboratively with customers to establish expectations and needs and agree service delivery levels.
    • Treats all customers as individuals and takes pride in delivering a personalized, high-quality service.
    • Brings people together from different teams to address barriers to excellent customer service.
  • Knowledge:
    • Proven experience of delivering complex software development, platform enhancement, and platform and data migration projects.
    • In-depth knowledge and experience of the technology project lifecycle.
    • In-depth knowledge and experience of agile software development projects and delivery methodologies – ideally NEXUS SCRUM methodology.
    • Experience of bringing significant projects to completion through challenging conditions.
    • Experience of working with remote multidisciplinary teams.
    • Experience of managing and bringing together diverse cultures.
    • A recognized qualification and/or significant experience of project management tools and methodologies.
    • Technical skills from previous roles, e.g., software development, DBA, etc., is desirable.
  • Experience:
    • Minimum of 5 years' experience leading and delivering software projects within a B2C SaaS business.
    • Minimum of 5 years' experience working directly with product and technology teams.
    • Minimum of 5 years' experience leading and delivering software projects across a centralized global SaaS platform.
    • Experience using Microsoft Azure for management and tracking is desirable.

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