Customer Service Coordinator

3 weeks ago


Worcester, Worcestershire, United Kingdom Cranstoun Full time

About Our Team

Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use.

Job Role

This role is for a skilled and compassionate individual to join our administration team as an Administration and Prescribing Clerk. You will be responsible for providing effective administrative support to the Worcestershire service, including prescribing administration.

Key Responsibilities

  • Provide administrative support to the Worcestershire service, including prescribing administration.
  • Be the first point of contact, dealing with our service users in a non-judgmental, open and honest manner, helping them to feel comfortable when accessing our service.
  • Work closely with services users to give them the tools to create positive and lasting change.

Requirements

  • Excellent communication skills.
  • Good written and computing skills to work confidently with all Microsoft programs and a case management system.
  • Ability to transfer your skills from one area of expertise to another.

Estimated Salary

The estimated salary for this role is £23,500 per annum, depending on experience.



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