Customer Service Representative

5 days ago

Shrewsbury, Shropshire, United Kingdom JoJo Maman Bébé Full time
{"title": "Customer Service Representative", "content": "About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with purchases, answering questions, and making recommendations on products.
  • Work collaboratively with the store team to achieve sales targets and maintain a high level of customer satisfaction.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
Requirements
  • Previous retail or customer service experience is essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy when handling cash and credit card transactions.
  • Flexibility to work a variety of shifts, including weekends and holidays.
What We Offer
  • A competitive hourly rate and opportunities for career advancement.
  • A fun and dynamic work environment, with a team-oriented culture.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A discount on JoJo Maman Bébé products and services.
", "lang_code": "en-US"}

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