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Restaurant Operations Manager

2 months ago

Watford, Hertfordshire, United Kingdom Five Guys Full time

About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Five Guys. As a key member of our management team, you will be responsible for leading a team of Shift Managers and Crew members to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Lead and motivate a team of Shift Managers and Crew members to achieve sales targets and provide excellent customer service.
  • Support the General Manager in driving store results and implementing operational improvements.
  • Manage day-to-day store operations, including inventory management, staff scheduling, and customer complaints.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the General Manager to achieve business objectives and implement company-wide initiatives.
  • Conduct regular team meetings and provide feedback to ensure team members are aware of their performance and areas for improvement.
  • Identify and develop talent within the team to ensure a strong succession plan.

What We Offer

  • A competitive salary and bonus scheme.
  • Ongoing training and development opportunities to help you grow your career with Five Guys.
  • A fun and dynamic work environment with a focus on teamwork and customer satisfaction.
  • The opportunity to work with a leading brand in the fast food industry.

About Five Guys

Five Guys is a fast-growing restaurant chain with a strong commitment to customer satisfaction and employee development. We offer a fun and dynamic work environment with opportunities for career advancement and professional growth.