Restaurant Operations Manager

3 weeks ago


Watford, Hertfordshire, United Kingdom Aramark Full time
Restaurant Shift Manager Opportunity

Aramark UK is seeking an experienced Shift Manager to join our team at the Harry Potter Studio in Watford, Hertfordshire. As a key member of our restaurant team, you will be responsible for driving customer service standards, supporting all service aspects of the Studio Tour, and leading a team to achieve our targets.

Key Responsibilities:

  • Continuously drive customer service standards and resolve issues before they arise
  • Support all service aspects of the Studio Tour, Hospitality, and Events
  • Lead, coach, develop, and motivate the team to achieve our targets
  • Be organized and prioritize tasks, setting clear targets for team leaders to support successful shift operations
  • Confidently make decisions, provide feedback, and perform performance management
  • Manage profit and loss, stock control, ordering, rotation, wastage control, and gross profit
  • Adhere to and enforce all aspects of Food Safety and Health & Safety

Requirements:

  • Minimum 1 year of relevant experience in a similar capacity
  • High level of energy, positivity, and resilience, with the ability to work at pace and high volume
  • Extensive experience in managing and developing large teams
  • Excellent time management and adaptability, with a naturally positive attitude
  • Minimum qualification of Food Safety Level 2

Aramark UK is an equal opportunities employer, and all applications will be treated in the strictest confidence. We offer a competitive salary, company pension, and a range of benefits, including flexible working hours, MyStaff Shop discounts, and generous annual leave.



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