Technical Services Specialist

4 weeks ago

Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

Math and Technical Services Specialist

This role is part of the global Engineering/Math teams at Gaming Laboratories International (GLI). The successful candidate will review specific areas of work performed by engineers and/or mathematicians, proofreading and conducting related research to ensure our clients receive accurate and quality certifications.

Key Responsibilities:

  • Perform incoming reviews on projects/requests with minimal interaction or support.
  • Notify project owners/Leads of projects/requests and other execution workflow involvement as needed.
  • Create and/or modify projects/tasks in our internal and third-party systems.
  • Create, modify, and confirm needed documentation, results, and jurisdictional deliverables.
  • Perform quality reviews on testing evidence, documentation, and audit materials.
  • Create organized Statement of Work templates and deliver professional email estimates to fixed price clients.
  • Provide organized templates for standard complexity timeline estimates and project costs.
  • Upload and interface with any jurisdictional specific process/system.
  • Learns and properly utilizes various internal tools used for project tracking and management.
  • Drafts or verifies the game descriptions against the pay class.
  • Generates draft reports and reviews for errors or omissions.
  • Verifies software and hardware components used in testing to ensure they are approved for the appropriate jurisdiction(s).
  • Provides feedback regarding quality issues.
  • Works closely with teams to identify common mistakes, areas for improvement, and efficiencies in process.
  • Documents review results and issues to internal groups in a clear and professional manner.
  • Executes reporting and dashboard queries.
  • Monitors key performance indicators and real-time project metrics.
  • Supports regulators with reports and deliverable specifics.
  • Supports clients with specific process training and other similar requests.
  • Learns the proper operation and function of various electronic gaming devices.
  • Learns and properly executes the test methods to test various electronic gaming devices.
  • Tests specific tasks on electronic gaming machines, as needed.

Requirements:

  • Degree level education.
  • Associate's or Bachelor's degree in Programming, Electronics, Maths or a related discipline is preferred, but not required.
  • Certification, formal training, education, experience or demonstrated competency may be evaluated and considered in lieu of these requirements.
  • Knowledge of the Company's systems and tools, including Evolution, eResults, GPS, Verify+, Kobetron device, Submissions Database and ProTrack Databases is preferred but can be trained.
  • Knowledge of the Company's submission, test and approval process is preferred.
  • Must have basic computer skills including proficiency in Microsoft Office, including Word, Excel and Outlook.
  • Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.
  • Must have the ability to effectively communicate, both orally and in writing, with internal and external parties.
  • Must have ability to articulate and communicate deficiencies found in review to engineers, in both written and verbal form.
  • Must demonstrate a high degree of attention to quality, details, and correctness, including the ability to proofread and identify improper grammar and spelling errors.
  • Must have the ability to read and comprehend game descriptions, help screens and payglass.
  • Must have the ability to handle and organize multiple projects and deadlines, as well as organize data and thoughts succinctly to technical teams.
  • Must have the ability to be forward-thinking to automate process and procedures.
  • Must have the ability to manage work independently and in a team environment.

What We Offer:

  • 25 days holiday per year plus Bank Holidays
  • Flexible holiday plan
  • Pension plan
  • Discretionary annual bonus
  • Annual Performance Reviews
  • Career path planning
  • Weekly fresh fruit, free coffee, tea

Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

GLI is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

  • Multidisciplinary Technical Specialist

    3 weeks ago

    Bangor, Gwynedd, United Kingdom Rise Technical Recruitment Full time

    About the Role:Rise Technical Recruitment is seeking a highly skilled and motivated Multidisciplinary Technical Specialist to join our client's team in North Wales. As a key member of the manufacturing department, you will be responsible for the maintenance and repair of various industrial equipment and machinery.Key Responsibilities:Carry out routine...

  • Technical Compliance Specialist

    4 weeks ago

    Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

    Technical Compliance SpecialistGaming Laboratories International is seeking a skilled Technical Compliance Specialist to join our team in Bangor, North Wales. As a Technical Compliance Specialist, you will provide technical consulting services to regulators, manufacturers, and engineering staff.The ideal candidate will have a strong analytical mindset,...

  • Technical Compliance Specialist

    3 weeks ago

    Bangor, Gwynedd, United Kingdom Gaming Labs International Full time

    Job Title: Technical Compliance SpecialistGaming Laboratories International (GLI) is seeking a skilled Technical Compliance Specialist to join our team. As a Technical Compliance Specialist, you will provide technical consulting services to regulators, manufacturers, and engineering staff.Key Responsibilities:Provide customer service/support to regulators...

  • Technical Compliance Specialist

    3 weeks ago

    Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

    Technical Compliance SpecialistGaming Laboratories International is seeking a highly skilled Technical Compliance Specialist to join our team. This role will play a critical part in ensuring the integrity of our compliance process and providing valuable insights to our clients.Key Responsibilities:Provide technical consulting services to regulators,...

  • Technical Compliance Specialist

    3 weeks ago

    Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

    Technical Compliance SpecialistGaming Laboratories International is seeking a skilled Technical Compliance Specialist to join our team in the UK. As a key member of our compliance team, you will be responsible for providing technical consulting services to regulators, manufacturers, and engineering staff.Key Responsibilities:Provide customer service and...

  • Pharmacist Specialist for Technical Services

    3 weeks ago

    Bangor, Gwynedd, United Kingdom Betsi Cadwaladr University Health Board Full time

    Advanced Pharmacist – Technical Services (Band 8a)Betsi Cadwaladr University Health Board is seeking a skilled pharmacist to manage and provide support for the Aseptic Pharmacy team. The successful candidate will be responsible for delivering a wide range of products prepared in the Aseptic unit, including chemotherapy, parenteral nutrition, and...

  • Technical Services Specialist

    3 weeks ago

    Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

    Job SummaryThe Technical Services Specialist will be part of the global Engineering/Math teams at Gaming Laboratories International. This role involves reviewing specific areas of work performed by engineers and/or mathematicians, proofreading and conducting related research to ensure our clients receive accurate and quality certifications.Key...

  • CNC Maintenance Specialist

    4 weeks ago

    Bangor, Gwynedd, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: CNC Maintenance SpecialistJob Summary: We are seeking a skilled CNC Maintenance Specialist to join our team in North Wales. As a CNC Maintenance Specialist, you will be responsible for the maintenance and repair of manufacturing equipment and CNC machinery.Key Responsibilities:Maintenance and repair of manufacturing equipment and CNC...

  • Equipment Maintenance Specialist

    2 days ago

    Bangor, Gwynedd, United Kingdom Rise Technical Recruitment Limited Full time

    Company OverviewRise Technical Recruitment Limited is a well-established recruitment agency specializing in technical placements. Our client, a leading manufacturer of specialist products, is seeking an experienced Equipment Maintenance Specialist to join their team in North Wales.

  • Highly Skilled Technical Professional

    2 days ago

    Bangor, Gwynedd, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionRise Technical Recruitment Limited is seeking a highly skilled technical professional to join our team as a Multi Skilled Engineer.This role involves working in a well-established manufacturer with a competitive salary range of £45,000 - £60,000 per annum, depending on experience and qualifications.About the RoleWe are looking for an...

  • Industrial Machinist Specialist

    1 week ago

    Bangor, Gwynedd, United Kingdom Rise Technical Recruitment Limited Full time

    Competitive Salary and BenefitsWe are seeking a skilled Industrial Machinist Specialist to join our team at Rise Technical Recruitment Limited. This is an excellent opportunity for the right candidate to advance their career in CNC maintenance engineering.About the RoleThe successful candidate will be responsible for maintaining and repairing complex CNC...

  • IT Business Support Specialist

    3 weeks ago

    Bangor, Gwynedd, United Kingdom HAYS Specialist Recruitment Full time

    About the Role:We are seeking a skilled IT Business Support Engineer to join our team in Bangor. As a key member of our global IT team, you will provide 2nd level support for assigned services, collaborate with global teams to align IT services with business needs, and participate in projects to improve IT systems and processes.Your Key Responsibilities:Act...

  • IT Business Support Specialist

    4 weeks ago

    Bangor, Gwynedd, United Kingdom HAYS Specialist Recruitment Full time

    About the Role:We are seeking a skilled IT Business Support Engineer to join our team in Bangor. As a key member of our global IT team, you will play a central role in ensuring the smooth operation of our IT systems and infrastructure.Your Key Responsibilities:Act as service owner for global applicationsEngage with business units to enhance processes and IT...

  • Static Maintenance Engineer

    2 days ago

    Bangor, Gwynedd, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewRise Technical Recruitment Limited is seeking an experienced Static Maintenance Engineer to join their team at their North Wales manufacturing plant.Key ResponsibilitiesMaintenance of manufacturing equipment and CNC machineryMaintenance of wider facilitiesRequirementsMaintenance or engineering backgroundStrong mechanical knowledgeManufacturing/...

  • Pharmacy Assistant

    19 hours ago

    Bangor, Gwynedd, United Kingdom Betsi Cadwaladr University Health Board Full time

    At Betsi Cadwaladr University Health Board, we are seeking a skilled and dedicated Pharmacy Assistant to join our team in the Aseptic Services unit at Ysbyty Gwynedd, Bangor.This is an exciting opportunity for someone who is enthusiastic about learning and development, with a genuine interest in pursuing a career in pharmacy technical services (aseptic...

  • Renal Care Specialist

    3 weeks ago

    Bangor, Gwynedd, United Kingdom Renal Services Full time

    About UsRenal Services provides dialysis care for patients across the UK, working in partnership with the NHS to deliver high-quality care in state-of-the-art clinics.Role OverviewWe are seeking a skilled Renal Care Specialist to join our team, responsible for delivering high standards of holistic care and service to patients using the nursing model...

  • Global IT Support Specialist

    4 weeks ago

    Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

    Global IT Support SpecialistWe are seeking a skilled Global IT Support Specialist to join our team at Gaming Laboratories International. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and clients.Key Responsibilities:Respond to IT tickets in a timely and professional mannerProvide...

  • Skilled CNC Technician

    3 weeks ago

    Bangor, Gwynedd, United Kingdom Rise Technical Recruitment Full time

    About the Role:As a skilled CNC technician, you will be responsible for maintaining and repairing a range of manufacturing equipment and machinery, including CNC machines. This is a fantastic opportunity to join a well-established manufacturer who supply specialist products worldwide and invests in individuals through excellent training and progression...

  • Nutrition Specialist

    20 hours ago

    Bangor, Gwynedd, United Kingdom Betsi Cadwaladr University Health Board Full time

    Company OverviewBetsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 in North Wales.SalaryWe are offering a competitive salary of £31,383 per annum, plus benefits.Job DescriptionWe are...

  • CNC Maintenance Specialist

    4 weeks ago

    Bangor, Gwynedd, United Kingdom Rise Technical Recruitment Full time

    Role OverviewRise Technical Recruitment is seeking a skilled CNC Maintenance Engineer to join our client's team in North Wales. As a key member of the manufacturing team, you will be responsible for the maintenance and repair of a range of manufacturing equipment and machinery, including CNC machines.Key ResponsibilitiesCarry out routine maintenance and...