Quality Assurance Manager

4 weeks ago


Clapham, United Kingdom Job Board Direct Full time
Quality Assurance Manager

We are seeking a highly skilled Quality Assurance Manager to join our team at Job Board Direct. As a Quality Assurance Manager, you will be responsible for ensuring the quality of our domiciliary care services and maintaining compliance with relevant regulations and standards.

Key Responsibilities:

  • Review and improve our existing ISO 9001, ISO 14001, and 45001 accreditations
  • Monitor the improved systems against agreed targets
  • Handle complaints and investigations
  • Produce monthly newsletters for careworkers and office staff
  • Oversee compliance with electronic call monitoring
  • Ensure suitable file audit procedures are in place

Requirements:

  • Extensive knowledge of quality systems within domiciliary care
  • NVQ/QCF Level 3 Qualification in Health & Social Care (or equivalent)
  • Ability to work closely with the operational team

What We Offer:

  • Competitive salary of £35,000 to £40,000 per annum
  • Advanced training opportunities in Social Care subjects
  • Holiday pay
  • Monthly pay
  • Statutory sick and maternity pay
  • Childcare vouchers
  • Referral bonus

How to Apply:

Please submit a covering letter and CV. The letter should describe how your skills and experience are suited to the position. The applicants current salary should be included. Those candidates selected for interview will be informed by email.



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