Industry Leading Support Representative

1 week ago


Carlisle, Cumbria, United Kingdom Carlisle Brass Ltd Full time

Job Description

We are seeking an Industry Leading Support Representative to join our team at Carlisle Brass Ltd. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer service while supporting our sales growth and satisfaction targets.

Responsibilities

  • Deliver detailed product and service information to customers, ensuring they receive the best possible support.
  • Update customer records accurately and efficiently, maintaining a high level of data integrity.
  • Foster strong relationships with customers and our sales team, promoting a collaborative environment that drives success.
  • Support Managed Account Customers via Portals and EDI, where necessary.

Requirements

  • Excellent MS Office skills are required for this role.
  • A strong commercial acumen is necessary to drive sales growth and satisfaction targets.

Compensation and Benefits

The estimated salary for this position is £23,880 per annum, dependent on industry experience. We offer a comprehensive benefits package, including opportunities for professional development and growth within the company.



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