Industry Leading Support Representative
1 week ago
Job Description
We are seeking an Industry Leading Support Representative to join our team at Carlisle Brass Ltd. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer service while supporting our sales growth and satisfaction targets.
Responsibilities
- Deliver detailed product and service information to customers, ensuring they receive the best possible support.
- Update customer records accurately and efficiently, maintaining a high level of data integrity.
- Foster strong relationships with customers and our sales team, promoting a collaborative environment that drives success.
- Support Managed Account Customers via Portals and EDI, where necessary.
Requirements
- Excellent MS Office skills are required for this role.
- A strong commercial acumen is necessary to drive sales growth and satisfaction targets.
Compensation and Benefits
The estimated salary for this position is £23,880 per annum, dependent on industry experience. We offer a comprehensive benefits package, including opportunities for professional development and growth within the company.
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