ServiceNow HR Transformation Consultant

4 weeks ago


London, Greater London, United Kingdom Capgemini Full time
About the Role

We are seeking an experienced ServiceNow Business Analyst to join our Employee Experience & HR Team as a Senior Consultant. In this role, you will play a critical part in shaping and delivering sustainable business outcomes for our clients through ServiceNow transformations.

Key Responsibilities:
  • Collaborate with HR stakeholders to understand their pain points and objectives related to employee experience and HR processes.
  • Analyse current HR workflows and processes, identifying areas for improvement and optimization using the ServiceNow platform.
  • Design and support the configuration of ServiceNow HR modules, such as HR Service Delivery, Employee Service Centre, and Employee Lifecycle Events, to meet the unique needs of each client.
  • Lead workshops and meetings with HR stakeholders to gather requirements, demonstrate solution capabilities, and solicit feedback for continuous improvement.
About Our Client

At Capgemini, we help our clients embrace innovation and transformation to achieve their desired futures. With a strong heritage and deep industry expertise, we partner with companies to transform and manage their businesses by harnessing the power of technology.

What You'll Gain

This is an exciting opportunity to work on dynamic and challenging projects that will expand your expertise in ServiceNow architecture and consulting. You will collaborate with a talented and diverse team of professionals dedicated to delivering innovative solutions and exceeding client expectations.

Requirements

To succeed in this role, you will need:

  • Experience implementing functional end-to-end solutions on ServiceNow with a good understanding of the HR Service Delivery module.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and optimize HR workflows and processes.
  • Excellent communication and interpersonal skills, with the ability to lead workshops and meetings with HR stakeholders.
  • A proven track record of driving business growth and modelling values and behaviours.
Salary and Benefits

We offer a competitive salary range of £60,000 - £80,000 per annum, depending on experience, plus a range of benefits including flexible working arrangements, a positive work-life balance, and opportunities for career development and growth.

Join Our Team

If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you.



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