Digital Transformation Strategist

1 day ago


London, Greater London, United Kingdom Anson McCade Full time £100,000 - £118,000

About the Role:

This is an exceptional opportunity to join Anson McCade as a ServiceNow Platform Architect, where your expertise will shape and elevate the company's IT landscape. As the Product Owner for ServiceNow interfaces and integrations, including Virtual Agents, Portals, and Mobile Apps, you will define the integration strategy, drive standards, and collaborate closely with DevOps teams.

Responsibilities:

  1. Lead solution design and provide architectural guidance for ServiceNow engagements, aligning with enterprise-wide transformation initiatives.
  2. Develop and implement integration strategies using Integration Hub, overseeing platform governance and maintaining internal standards.
  3. Monitor and manage technical debt in ServiceNow, establishing a roadmap for continual improvement.
  4. Establish and enforce governance processes for the ServiceNow platform, ensuring compliance with security protocols and industry best practices.
  5. Drive effective data management, ETL processes, and data governance practices within the platform.

Requirements:

  • Proven experience in delivering large-scale technology transformation projects.
  • Advanced knowledge of ServiceNow, particularly in data modelling and configuration; ServiceNow administration certification is preferred.
  • Strong grasp of data management, data modelling, data governance, and ITSM practices.
  • ServiceNow Certified System Administrator and Implementation Specialist.
  • Certified ITIL v4 Foundation or higher.
  • Knowledge of IT architecture frameworks (e.g., TOGAF 9+, IT4IT).

About Anson McCade:

We are a leading IT company with a strong commitment to innovation and excellence. Our team is passionate about delivering high-value solutions that make a real impact on our customers' businesses.



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