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Estate Agency Branch Manager

2 months ago

Diss, Norfolk, United Kingdom The Recruitment Experts Full time
Branch Manager Opportunity

We are seeking a highly motivated and experienced Branch Manager to lead our estate agency team in Diss, Norfolk. As a key member of our team, you will be responsible for driving sales and service excellence, managing daily operations, and overseeing staff recruitment and development.

Key Responsibilities:
  • Lead and manage the estate agency branch, ensuring smooth and efficient processes.
  • Set and monitor sales targets for the team, motivating and supporting staff to achieve goals and exceed performance expectations.
  • Drive business development initiatives, generating leads, securing new listings, and increasing market share in the local area.
  • Oversee property valuations, viewings, and negotiations, ensuring a high standard of service throughout the sales process.
  • Manage client relationships, ensuring excellent customer service and acting as the primary point of contact for key clients.
  • Monitor market trends and competitor activity, providing insights and adapting strategies to maintain a competitive edge.
  • Ensure compliance with all relevant property laws, regulations, and company policies.
  • Oversee staff recruitment, training, and development, fostering a positive and productive working environment.
  • Prepare reports on branch performance, including financial data, sales figures, and market insights for senior management.
  • Collaborate with other branches and departments to ensure a consistent and effective approach across the business.
Requirements:
  • Proven experience in estate agency, with a strong understanding of property sales, lettings, and valuations.
  • Previous experience in a managerial or leadership role within an estate agency is essential.
  • Strong communication, negotiation, and customer service skills, with the ability to build rapport with clients and team members alike.
  • Target-driven and sales-focused, with the ability to inspire and motivate a team to achieve objectives.
  • Excellent organizational and time-management skills, with a proactive and problem-solving approach.
  • In-depth knowledge of local property markets in Norfolk and the surrounding area.
  • Proficient in property management software, CRM systems, and Microsoft Office.
  • Full UK driving license.
What We Offer:
  • Basic salary of £28,000 - £35,000, depending on experience.
  • Competitive commission structure and performance-based bonuses.
  • Pension scheme and other benefits.
  • Opportunities for career progression within a growing company.