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Conference Operations Manager

1 month ago


West Row, Suffolk, United Kingdom Ashdown Park Full time

Ashdown Park Hotel & Country Club is a luxury hotel in Sussex that offers a range of services and career opportunities.

We are seeking an experienced Conference and Banqueting Supervisor to join our team and assist the Conference & Banqueting Manager and Assistant Conference & Banqueting Manager in maintaining the highest quality and standards required to ensure guest satisfaction and profitability.

Key Skills and Qualifications:
  • Excellent customer care skills and attention to detail
  • Supervisory experience in hospitality
  • Excellent communication and leadership skills
Job Responsibilities:
  • Provide exceptional guest service and develop outstanding product knowledge
  • Exceed expectations and offer a personal service to guests
  • Oversight of Conference & Banqueting operations
  • Be an ambassador for the hotel and Elite group
Business Development:
  • Take part in training opportunities to improve business success
  • Motivate and train staff to achieve their goals
  • Supervise trainees and apprentices
Communication and Organisation:
  • Ensure prompt and courteous guest service
  • Attend briefing meetings and coordinate business activity
Health and Safety:
  • Comply with H&S legislation and liaise with health and safety consultants
  • Report hazards and incidents

The estimated salary for this role is £32,000 - £42,000 per annum, depending on experience.