Customer Service Team Lead
2 weeks ago
About Our Company
Page Personnel Sales is seeking a Customer Service Executive to join their expanding team. As a well-established recruitment agency, we pride ourselves on our fun company culture and great career progression opportunities.
Job Description
Key responsibilities of the Customer Service Executive include:
- Managing customer relationships and providing technical information on products.
- Communicating effectively, both written and over the telephone.
- Handling complaints professionally and aiming to resolve the situation amicably.
- Performing administrative tasks and being computer literate.
Requirements
The successful Customer Service Executive will:
- Have previous customer service experience.
- Be able to absorb training and instructions to work independently.
- Have an enthusiastic and confident approach/telephone manner.
Benefits
The successful candidate will enjoy:
- Bonus schemes.
- 25 days annual leave.
- Employer matched pension scheme.
- Death in Service scheme.
- Training & Development opportunities.
- Employee discounts platform.
- Cycle-to-work scheme.
- On-site parking.
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