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Virginia DMV Service Specialist
1 month ago
We are seeking a skilled Service Specialist to join our team at the Commonwealth of Virginia's Department of Motor Vehicles (DMV) in Chester. This role involves handling various customer transactions, communicating policies and procedures, and ensuring exceptional customer service.
About UsThe Commonwealth of Virginia's Department of Motor Vehicles is responsible for issuing IDs, processing applications, and administering vision, driver, and in-car road tests. We are committed to providing excellent customer service and promoting highway safety.
Job DescriptionIn this role, you will be responsible for:
- Handling customer inquiries and resolving issues in a professional and courteous manner
- Communicating policies and procedures to customers
- Issuing IDs and processing applications
- Administering vision, driver, and in-car road tests
- Processing vehicle registrations and titling
To be successful in this role, you will need:
- A minimum of 21 years old and a valid VA Driver's License with a driving record that reflects a sense of responsibility for highway safety
- Excellent oral and written communication skills
- Experience working in a fast-paced environment
- Ability to work independently and as part of a team
- Strong organizational, time management, problem-solving, and multitasking skills
$45,000 - $65,000 per year, depending on experience.
BenefitsWe offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
