Head of Supply Chain Operations

4 days ago


Middlesbrough, Middlesbrough, United Kingdom IMPACT EVOLVE | Supply Chain & Operations Experts Full time
Job Title: Head of Supply Chain Operations

Job Summary:

We are seeking a highly skilled and experienced professional to lead our supply chain operations. As the Head of Supply Chain Operations, you will be responsible for overseeing the entire supply chain process, from managing international suppliers and freight operations to local warehousing and final-mile delivery.

Key Responsibilities:

  • End-to-End Supply Chain Management: Oversee the entire supply chain process, from managing international suppliers and freight operations to local warehousing and final-mile delivery.
  • Multi-Site Warehouse Operations: Manage multiple warehouse locations, ensuring efficient storage, picking, and distribution processes.
  • 3PL and Freight Management: Build strong relationships with 3PL providers and freight partners, negotiating contracts and optimizing external storage costs.
  • Transport and Logistics: Oversee transport operations, ensuring timely and cost-effective deliveries to both B2B and D2C customers.
  • Health & Safety Compliance: Maintain compliance with health and safety regulations across all logistics and warehouse sites.
  • KPI Development and Monitoring: Implement and monitor KPIs across the supply chain to drive performance improvements.
  • Leadership and Team Development: Lead and mentor the supply chain team, fostering a collaborative and high-performing environment.

Key Performance Indicators (KPIs):

  • On-time delivery rate to B2B and D2C customers
  • Warehouse efficiency (picking accuracy, order processing time, etc.)
  • Cost control for freight and storage
  • Supplier performance (lead time adherence, quality, etc.)
  • Health & Safety compliance (incident rates, audit scores)

Qualifications and Experience:

  • Proven experience in senior supply chain management, preferably in multi-site operations
  • Strong knowledge of international supply chain logistics, including sea freight and long lead times
  • Experience managing 3PL and freight partnerships
  • Excellent leadership and communication skills
  • Analytical mindset with experience using KPIs to drive efficiency
  • Knowledge of health and safety regulations in a logistics environment
  • Ability to balance supply, demand, and cash flow efficiently

Personal Attributes:

  • Strategic thinker with a hands-on operational approach
  • Strong problem-solving skills and ability to manage multiple priorities
  • Skilled negotiator focused on cost-effective, quality-driven solutions

What We Offer:

  • Attractive salary and bonus package
  • Pension scheme
  • 25 days holiday + bank holidays


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