Claims Resolution Specialist

2 weeks ago


Manchester, United Kingdom AIG Full time

Claims Resolution Specialist

We are seeking a skilled Claims Resolution Specialist to join our team at AIG. As a Claims Resolution Specialist, you will be responsible for handling and investigating third-party motor claims, including personal injury claims, third-party property damage, and credit hire claims.

Key Responsibilities

  • Handle and investigate all claims within the limit of authority in accordance with company standards and procedures.
  • Take proactive steps to effectively deal with claimants and their representatives to achieve the best outcome for the claim.
  • Contribute to ensuring the Department's Key Performance Targets are met and that own objectives are achieved.

Requirements

  • Proven experience in handling third-party motor claims, including personal injury claims, third-party property damage, and credit hire claims.
  • Good understanding of end-to-end claims procedures and knowledge of using claims systems, including MOJ & OIC portals.
  • Demonstrate strong communication skills, both written and verbal, in managing various stakeholders, including customers, panel lawyers, and brokers.
  • Detailed working knowledge of the legal and regulatory environment within which such motor claims are handled.

Benefits

AIG offers a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security, as well as your professional development.

About AIG

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals.



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