Hearing Care Specialist

2 months ago

Montrose, Angus, United Kingdom WSAudiology Full time
About the Role

We are seeking a highly skilled Hearing Care Specialist to join our team at WSAudiology. As a key member of our team, you will be responsible for providing exceptional hearing care services to our clients.

Key Responsibilities
  • Comprehensive Hearing Evaluations: Conduct thorough hearing evaluations, hearing aid selection, and fitting for all clients, adhering to our client-centric service model.
  • Hearing Aid Demonstrations: Routinely demonstrate hearing aids as part of annual evaluations to create a personalized auditory simulation experience for clients.
  • Client Needs Assessment: Evaluate test results and assess client needs to make personalized recommendations, maximizing client benefits.
  • Follow-up and Maintenance: Perform routine follow-ups, clean and checks, and hearing aid repairs, maintaining skills in ear impression taking, earmold modification, and ALD accessories.
  • Community Outreach: Build a local community to proactively generate service demand and support marketing campaigns, such as physician outreach and health fairs.
  • Compliance and Quality: Comply with all State license laws, FDA guidelines, WSA policies, and HearUSA Quality Practice Guidelines (QPG), operating in a HIPAA compliant manner.
  • Continuing Education: Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting, and troubleshooting of current hearing aid technology.
Requirements
  • Experience: 1-5 years of experience in a similar Audiology or Hearing Aid Specialist role.
  • Licensure: Active state license in Audiology and/or hearing aid dispensing.
  • Skills: Ability to pay close attention to detail, high degree of accuracy, basic or advanced written communication skills, experience interacting with customers/clients, and ability to communicate detailed or technical information clearly and concisely.
About WSAudiology

WSAudiology is a global leader in the hearing aid industry, with a mission to reframe the world of hearing care and set the highest standard in modern hearing health. We strive to provide each individual with the care, knowledge, and experience they deserve.

What We Offer
  • Comprehensive Benefits Package
  • Paid Holidays and PTO Policy
  • 401k Matching Program
  • Tuition Reimbursement
  • Employee, Family, and Friends Hearing Aid Discount Program
  • Relocation Assistance
  • Service Days and Diversity, Equity, and Inclusion Initiatives

We are an equal opportunity employer and welcome applications from diverse candidates.

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