Hearing Care Specialist

4 weeks ago

Montrose, Angus, United Kingdom WSAudiology Full time
Unlock Human Potential with WSAudiology

WSAudiology is a global leader in the hearing aid industry, empowering individuals to unlock their full potential by restoring hearing. Join our team of dedicated professionals in 130 countries to make a meaningful impact.

Key Responsibilities:
  • Conduct comprehensive hearing evaluations, select and fit hearing aids, and provide exceptional customer service.
  • Develop personalized recommendations based on client needs and hearing test results.
  • Perform routine follow-ups, cleanings, and repairs, while maintaining expertise in ear impression taking and earmold modification.
  • Embody HearUSA's mission of Changing Lives through Simply Excellent Hearing Care, partnering with district managers and HCP team leads to drive revenue growth and community engagement.
  • Build local communities to generate service demand and support marketing campaigns, such as physician outreach and health fairs.
  • Comply with state license laws, FDA guidelines, WSA policies, and HearUSA Quality Practice Guidelines (QPG), maintaining HIPAA compliance and accurate documentation.
  • Engage in ongoing professional development to stay up-to-date on the latest hearing aid technology and service delivery best practices.
Requirements:
  • Experience in Audiology or a related field, with a strong understanding of hearing aid technology and customer service principles.
  • Active state license in Audiology and/or hearing aid dispensing, with a minimum of 1-5 years of experience.
  • Excellent communication and interpersonal skills, with the ability to work independently in a fast-paced environment.
  • Ability to pay close attention to detail and maintain a high level of accuracy in all aspects of the job.
A Place to Grow Your Career:

At WSAudiology, we invest in employee development, providing ongoing support, training, and opportunities for advancement. Enjoy a structure of field support, professional development teams, and career advancement pathways, including Hearing Care Provider and Client Experience Specialist Team Lead roles.

The Support of a Leader in Hearing Health:

HearUSA accepts the most insurance plans in the industry, with extensive network coverage, advanced online services, and pioneering technology. As part of the WS Audiology family, we draw on the expertise and hearing care services of over 360 hearing centers across the U.S.

Benefits:

  • Monthly commissions
  • CEUs and state licensure renewals for HCPs
  • Defined career paths
  • Sponsorship and preceptor opportunities
  • President's Club incentives
  • Employee referral program

Lifestyle and Benefits:

  • Comprehensive benefits package
  • Paid holidays and PTO policy
  • 401k matching program
  • Tuition reimbursement
  • Employee, family, and friends hearing aid discount program
  • Relocation assistance
  • Service days and diversity, equity, and inclusion initiatives

Pays: $55,000 - $75,000 USD

WSAudiology provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.

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